TERMS OF SERVICE

Last Updated: June 7th, 025

1. ACCEPTANCE OF TERMS

By accessing or using the ContractClarify website (“ContractClarify,”, “platform”, “website,” “we,” “us,” or “our”), you (“you,” “your,” “user,” or “client”) agree to be bound by these Terms of Service ( “Terms and Conditions”, “Terms”). ContractClarify is application/product of ContractClarify LLC, an Illinois-registered limited liability company. By accessing or using this website, you acknowledge and accept these Terms of Service. Should you disagree with any provision herein, your sole remedy is to cease all use of this platform immediately.

We reserve the right to amend, modify, or update these Terms at our sole discretion at any time. It is your responsibility to review these Terms periodically for changes. Continued use of the website after any such modifications constitutes your acceptance of the revised Terms. In the event of material changes that significantly impact your rights or obligations, we will make reasonable efforts to notify you through appropriate channels, such as email, on-site notifications, or updates posted on our website. However, it remains your responsibility to stay informed of the most current version of these Terms

2. ELIGIBILITY

  1. Users must be at least 18 years old or the age of majority in their jurisdiction.
  2. By using the website or any of its services, you represent that you have the legal capacity to enter into binding agreements.

3. ACCOUNT REGISTRATION

To access features of ContractClarify, you will be required to create an account. When creating an account, you agree to:

  1. Provide accurate, current, and complete information.
  2. Maintain the confidentiality of your account credentials.
  3. Notify us immediately of any unauthorized access or breach of security.

You are solely responsible for all activities that occur under your account. ContractClarify reserves the right to suspend or terminate your account if we suspect fraudulent activity, unauthorized access, or a violation of these Terms.

4. PRIVACY POLICY

Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, store, and protect your personal information. By using our application, website or services, you consent to our data collection and processing practices as described in our Privacy Policy. We encourage you to review it regularly.

5. PAYMENT AND SUBSCRIPTION POLICY

5.1. General Payment Terms

By purchasing any services, subscriptions, or digital products from ContractClarify, you agree to abide by this Payment and Subscription Policy. All payments must be made at the start of the subscription in full unless otherwise specified.

5.2. Subscription Plans

ContractClarify offers subscription-based services with different tiers and pricing structures. All benefits and features of each price plan are mentioned at our website. Subscriptions may be billed on a monthly or annual basis, as selected by the user at checkout.

5.2.1. Automatic Renewal

  1. All subscriptions are auto-renewed at the end of the billing cycle unless canceled before the renewal date.
  2. By subscribing, you authorize ContractClarify to charge the payment method on file for subsequent renewal periods.
  3. You may manage or cancel your subscription at any time through your account settings.

5.2.2. Free Trials & Promotional Offers

  1. ContractClarify may offer free trials or promotional discounts. These offers are subject to change and may have specific eligibility requirements.
  2. Free trials will automatically convert into paid subscriptions unless canceled before the trial period ends.

5.3. Payment Methods

We accept all major form of payments through Stripe. All transactions are processed securely, and ContractClarify does not store full payment details.

5.4. Refund Policy

5.4.1. Subscription Refunds

Refunds for subscriptions are not provided once a billing cycle has started.

5.4.2. One-Time Payments

Payments for one-time services, API usage credits, or downloadable content are non-refundable unless required by applicable law.

5.4.3. Chargebacks & Payment Disputes

Initiating a chargeback without contacting ContractClarify first may result in account suspension or termination. If you have a dispute, please reach out to support@contractclarify.com for resolution.

5.5. Pricing Changes

ContractClarify reserves the right to modify pricing, subscription plans, and billing terms at any time. If changes occur, existing subscribers will receive prior notice via email or on the website.

5.6. Account Termination & Cancellation

  1. Users can cancel their subscription at any time through their account settings. Cancellation prevents future charges but does not provide refunds for past payments.
  2. ContractClarify reserves the right to suspend or terminate accounts for violations of our Terms of Service, non-payment, or fraudulent activity.

6. INTELLECTUAL PROPERTY

6.1 Ownership of Intellectual Property

All content, features, and functionalities available on ContractClarify, including but not limited to website design, text, graphics, images, logos, software, algorithms, artificial intelligence models, proprietary technology, databases, source code, user interfaces, trademarks, service marks, domain names, and all other intellectual property elements (collectively, “ContractClarify Content”), are the exclusive property of ContractClarify LLC, its affiliates, licensors, or other content providers. All rights, title, and interest in and to ContractClarify Content are protected by international copyright, trademark, trade secret, and other intellectual property laws. By accessing or using ContractClarify, you acknowledge and agree that you do not acquire any ownership rights, licenses, or other proprietary interests in any portion of ContractClarify Content except as explicitly permitted by these Terms.

6.2 Trademarks and Branding

All ContractClarify logos, trademarks, service marks, names, and other branding elements displayed on the Platform (collectively, “Trademarks”) are the exclusive property of ContractClarify. You may not use, reproduce, or distribute our Trademarks in any manner without our prior written consent. Any unauthorized use of our Trademarks may result in legal action.

6.3 Restrictions on Use

Unless expressly permitted in writing by us, you agree that you shall not:

  1. Copy, reproduce, modify, adapt, translate, distribute, publicly display, transmit, publish, or create derivative works of ContractClarify Content in whole or in part.
  2. Reverse engineer, decompile, disassemble, or attempt to extract the source code of any software, algorithms, AI models, or proprietary technology used by ContractClarify.
  3. Remove, obscure, or alter any copyright notices, Trademarks, or proprietary rights notices associated with ContractClarify Content.
  4. Use any automated tools, data mining techniques, bots, or similar methods to extract, copy, or scrape data from ContractClarify without express authorization.

Any unauthorized use of ContractClarify Content may result in immediate termination of your access to our Services and potential legal consequences.

6.4 Enforcement of Intellectual Property Rights

ContractClarify actively monitors and enforces its intellectual property rights. If we determine that you have infringed upon our intellectual property rights, we reserve the right to take legal action, including but not limited to:

  1. Issuing cease-and-desist notices.
  2. Seeking injunctive relief or damages.
  3. Pursuing legal claims under applicable intellectual property laws.

7. DESCRIPTION OF SERVICES

ContractClarify offers a suite of advanced automation, artificial intelligence, and data management solutions designed to streamline web data extraction, AI model training, and secure data storage. Our Services are intended to empower Users with scalable tools for data-driven decision-making, automation, and business intelligence. While ContractClarify provides powerful AI-driven tools for general contract analysis, document review, and clause extraction, not all types of legal documents are appropriate for review using this platform. Users must exercise sound judgment and understand the limitations of automated legal technology.

7.1.. Restricted Document Types

The following types of contracts, documents, or legal instruments should not be uploaded, reviewed, or analyzed using ContractClarify under any circumstance:

  1. Confidential Medical Documents 

Confidential medical documents are strictly prohibited. This includes doctor-patient confidentiality agreements, consent forms for surgical procedures, and medical malpractice waivers or disclosures. These documents often require medical-legal interpretation and involve privacy obligations that cannot be addressed through automated analysis.

  1. Criminal Justice or Law Enforcement Documents

Criminal justice or law enforcement documents also fall outside the scope of this platform. This includes plea bargains, arrest warrants, subpoenas, and court-issued summons. These documents are inherently procedural, sensitive, and legally binding, and should only be handled by licensed legal professionals.

  1. Court-Sensitive Legal Filings,

These should never be analyzed using ContractClarify. This includes court pleadings, settlement agreements tied to active litigation, and documents filed under seal or marked as confidential by a court. These materials are typically subject to strict rules of procedure and confidentiality that automated tools are not authorized to interpret.

  1. Highly Regulated or Privileged Documents

Highly regulated or privileged documents, such as contracts involving national security matters, classified information, or export-controlled data, must not be submitted to the platform. This includes government-issued non-disclosure agreements (NDAs) that carry special enforcement clauses or confidentiality restrictions.

Users are solely responsible for the documents they upload and must ensure that their use of ContractClarify complies with all applicable laws and ethical standards. ContractClarify, its owners, and ContractClarify LLC disclaim all liability arising from the misuse of the platform in connection with any of the prohibited document types described above.

III. User Responsibility

By using ContractClarify, you acknowledge and agree that you remain solely responsible for the content of the documents you upload to the platform. You must not rely exclusively on AI-based outputs for high-risk or sensitive legal decisions, as the platform is designed to assist and not replace human legal judgment.

IV. No Liability Disclaimer

ContractClarify, its owners, and ContractClarify LLC expressly disclaim any responsibility or liability for losses, legal consequences, or damages arising from the misuse of the platform for reviewing the types of documents listed above.

7.2 Custom AI Model Training

ContractClarify empowers Users to utilize the data they upload or analyze through the platform to enhance legal document understanding and automation using artificial intelligence. While the platform does not offer AI model training for general purposes, it leverages advanced machine learning frameworks to support legal clause recognition, risk flagging, and contextual analysis of contractual language.

7.3 Data Storage & Management

ContractClarify offers secure cloud-based storage solutions for Users to manage and retrieve their scraped data efficiently. Users have full control over their stored data, with various management options. Key features include:

  1. Secure Cloud Storage

All collected data is securely stored on ContractClarify's encrypted servers, ensuring privacy and protection against unauthorized access.

  1. Data Deletion 

Users have the ability to delete their data at any time or set automatic retention policies to ensure compliance with data protection regulations.

  1. Search and Filtering Capabilities 

Advanced search and filtering tools enable Users to quickly locate and analyze specific data points within their stored datasets.

8. DATA OWNERSHIP

ContractClarify LLC respects the ownership rights of its users over their uploaded documents and content, while maintaining necessary rights to provide services effectively and in compliance with applicable law.

8.1 User Data

I. Ownership
i. You retain full ownership of all contracts, legal documents, and content that you upload to or generate using ContractClarify’s services.
ii. ContractClarify does not claim ownership over your submitted content and does not sell or license such content to third parties.

II. License to ContractClarify
i. By using the services, you grant ContractClarify a non-exclusive, worldwide, royalty-free, and revocable license to store, process, and analyze your uploaded content as necessary to operate and improve our services.
ii. This license is strictly limited to providing the agreed-upon services and does not allow ContractClarify to use your documents for commercial resale, advertising, or unrelated purposes.

III. User Responsibilities
i. You are responsible for ensuring that you have lawful rights to upload and analyze the content submitted to ContractClarify.
ii. You agree not to upload documents that violate third-party intellectual property rights, confidentiality agreements, or applicable data protection laws.
iii. You must not use ContractClarify to upload or review content that contains personally identifiable information without proper authorization or consent.

IV. Data Storage & Retention
i. ContractClarify stores your uploaded documents to enable contract analysis, historical review, and user convenience.
ii. Inactive or terminated accounts may be subject to data deletion in accordance with our data retention policy, with reasonable notice provided where practicable.

V. Data Security Measures
i. ContractClarify implements encryption, access controls, and best-practice security protocols to protect user data. However, while we take reasonable measures to secure your information, no system can be guaranteed 100% secure. We are not liable for breaches resulting from external attacks, user negligence, or force majeure events.

8.2 ContractClarify’s Rights and Data Access Policies

ContractClarify may access, monitor, or disclose user data only under specific, limited circumstances:

I. Legal Compliance & Law Enforcement Requests
We may disclose user data if required to do so by applicable law, regulation, subpoena, or court order. In such cases, we will make reasonable efforts to notify you of the disclosure unless we are legally prohibited from doing so.

II. Violation Investigations & Policy Enforcement
We may review user data when investigating suspected violations of these Terms, including uploading unauthorized or malicious content, using the platform for illegal or unethical activities, or attempting to compromise system security. If a violation is confirmed, ContractClarify reserves the right to suspend or terminate the account without prior notice.

III. Third-Party Service Providers
We do not sell or trade your data. However, we may share limited information with trusted third-party service providers who support essential operational functions, including but not limited to cloud hosting, security infrastructure, and analytics services. These third parties are contractually bound to uphold strict confidentiality and implement data protection measures that align with recognized industry standards.

8.3 User Control and Data Deletion Rights

I. Data Access & Portability
i. You have the right to access, download, and transfer your documents stored on ContractClarify, subject to technical feasibility.
ii. We will provide reasonable assistance to facilitate your data portability requests.

II. Data Deletion Requests
Users may request permanent deletion of their data (that is only accessible by ContractClarify) at any time through account settings or by contacting support. Upon processing your request, documents will be removed from all active systems; however, backup copies may be retained temporarily to satisfy legal obligations, and we may decline deletion requests if they are subject to ongoing investigations or legal holds. 

III. Account Termination

Upon account suspension or termination, ContractClarify may delete or retain your documents per internal policies and legal obligations. If an account remains inactive for an extended period, we may delete stored data after advance notice.

9. PROHIBITED USES

You agree not to engage in any activity that violates these Terms or applicable laws. Prohibited uses include, but are not limited to:

  1. Using ContractClarify for illegal, harmful, or deceptive activities.
  2. Engaging in unauthorized data mining, scraping, or automated access.
  3. Disrupting the normal functioning of the Services.
  4. Attempting to gain unauthorized access to our systems, user accounts, or data.
  5. Transmitting malware, viruses, or harmful code.
  6. Violating any third-party rights, including intellectual property rights.
  7. Using ContractClarify for spamming, phishing, or fraudulent activities.

ContractClarify reserves the right to take legal action against users engaging in prohibited activities.

10. TERMINATION

We reserve the right to suspend or terminate your access to ContractClarify at any time, with or without notice, if we believe you have violated these Terms. You may also close your account at any time. Upon termination, any rights granted under these Terms will cease immediately, and you must discontinue use of our Services.

11. DISCLAIMER OF WARRANTIES

ContractClarify provides its Services "as is" and "as available" without warranties of any kind. We do not guarantee that our Services will be uninterrupted, error-free, or free from security vulnerabilities. We disclaim all warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, and non-infringement.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, ContractClarify, its affiliates, and employees shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Services. Our total liability, under any circumstance, shall not exceed the amount you have paid to use our Services in the past 12 months.

13. GOVERNING LAW

These Terms are governed by the laws of United States.

14. DISPUTE RESOLUTION

14.1. Binding Arbitration

Any dispute, claim, or controversy arising out of or related to these Terms, ContractClarify’s services, or any interactions with the platform shall be resolved exclusively through binding arbitration. The arbitration shall be conducted under the rules of American Arbitration Association Rules.

14.2. Waiver of Court Actions

By using ContractClarify, Users waive the right to file lawsuits in court or seek remedies through traditional litigation.

  1. Users explicitly waive their right to a jury trial in any proceedings related to these Terms.
  2. Any arbitration award shall be final and binding on all parties and may be entered as a judgment in a court of competent jurisdiction.

14.3. No Class Actions

  1. Users agree not to participate in class-action lawsuits, class arbitrations, or any representative actions against ContractClarify.
  2. Disputes must be pursued individually, and consolidation of claims from multiple Users is strictly prohibited.

14.4. Arbitration Venue & Costs

  1. Arbitration shall take place in Pennsylvania, USA unless otherwise mutually agreed upon.
  2. Each party shall bear its own costs, except as otherwise required by the arbitration rules.
  3. If a dispute is found to be frivolous, the initiating party may be required to cover the legal fees of the other party.

15. FORCE MAJEURE

ContractClarify is not liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to, natural disasters (earthquakes, floods, hurricanes), wars, riots, or civil disturbances, governmental actions, embargoes, or trade restrictions, cyberattacks, data breaches, or infrastructure failures or labor strikes, supply chain disruptions, or pandemics. If such an event occurs, ContractClarify shall make reasonable efforts to restore services as soon as practicable.

16. CONTACT INFORMATION

For questions about these Terms, contact us at support@contractclarify.com.

© 2025 ContractClarify LLC. All rights reserved.